They found you. Then they picked someone else. You’ll never know why.

People search for what you sell, then size up whoever shows up. If anything feels off, they pick someone else, and you never know it happened.

Get a Free Customer Leak Report

We’ll check you out like a real customer would.

Rather just talk? Call or text 330-275-3722

Think about a Saturday in Berlin.

It’s 11:40. A family pulls off the road into town. The kids are hungry. Mom takes out her phone and searches for lunch nearby.

Three places come up. She gives each one about four seconds.

The first has good reviews and a photo of a sandwich that looks worth the stop. The second shows hours that say closed, even though it’s open. The third has no photos and a menu link that goes nowhere.

By 11:50 they’re sitting down at the first place. The other two owners never knew they were in the running.

appetizing food photo
Main Street Kitchen
4.7 ★★★★★ (212) · Open now
The Market Grill
4.3 ★★★★ (37)
Closed · hours not updated
Hilltop Deli
4.1 ★★★★ (9)
No photos · menu link broken

Illustration. Made-up businesses.

Everyone checks you out first.

A family driving through Holmes County spots your sign.

Someone in New Philadelphia hears your name from a friend.

A homeowner in Dover needs a roofer and pulls up a list of five.

A couple planning a weekend in Amish Country asks their phone where to eat, stay, and shop.

Whether they’re checking you out by name or sizing you up against everyone nearby, they look closely before they commit.

Nobody wants to waste a drive, a day, or their money.

Where customers leak away.

Most owners think they need more customers. Usually they have a leak. People find you, then slip away at one of four spots, and from the inside, each one looks small.

They find you, and nothing makes them stop.

Your Google profile shows up with one blurry photo, no posts, and hours that might be wrong. They scroll to the next one.

42%
more direction requests on Google for businesses with photos, plus 35% more website clicks.²
1 photo
Your Business
4.6 ★★★★★ (14)
No posts · Hours may be wrong
Illustration.

They check your reviews, and they’re old.

You have good reviews. The newest is from last spring, and nobody answered the complaint. It looks like nobody’s minding the store.

74%
of people only care about reviews from the last three months.¹
★★★★★
Great work, fair price.
11 months ago
★★
Never called me back.
8 months ago
No reply from owner
Illustration.

They visit your website, and it doesn’t answer the question.

It says “quality work you can trust,” but not what you do, where you work, or what to do next. No offer, no clear next step. So they leave and try someone else.

10 seconds
is about how long people give a web page before deciding to leave.³
Your Business
Quality work you can trust.
No offer · No button
Illustration.

They reach out, then they wait.

They fill out your form Saturday night. You see it Monday. By then, they’ve booked someone else. And the customers who did hire you never hear from you again.

7×
more likely to land the conversation when a business answers within an hour.⁴
Hi, can someone come out this week?
Saturday 9:42 PM
No reply yet
Illustration.

And leaks come back. Photos go stale, reviews age, and forms break.

Most owners never see theirs. That’s exactly what the free Customer Leak Report finds.

You’re good at what you do. A few seconds on someone’s phone shouldn’t decide whether people ever find that out.

Find out where it’s happening to you. Free.

That’s what the free Customer Leak Report is for. We look at everything a customer can find about you online, then show you where people slip away and what to fix first.

Customer Leak Report
Business: [Your business] · Town: [Your town]
Your website
Your biggest leak
Your fix list

The tools keep changing. The habit doesn’t.

Todd, the founder of Stackworks, has spent 30 years in marketing. He’s watched the way people check out a business change again and again: from asking a neighbor, to the phone book, to Google, and now to AI.

45%
of people asked AI tools like ChatGPT to recommend local businesses in 2026, up from 6% in 2025.¹

But the habit underneath never changes. People want to feel sure before they make a commitment.

Here’s what you get: a free Customer Leak Report.

We look at everything a customer can find about you online: your Google profile, your reviews, your website, and your follow-up.

You get a printed report, hand-delivered, plus an email copy you can share or pull up on any device:

✓ Your Google profile
✓ Your reviews
✓ Your website
✓ How fast you answer
✓ Your biggest leak
✓ Your fix list, in order
Sample report: Hometown Roofing, Dover
Made-up business. Real format.
Your Google profile

No photos of finished jobs. No posts in over a year. Your hours say open Sunday, but your website says closed.

Your reviews

4.3 stars from 11 reviews. The newest is 10 months old, and none have a reply.

Your website

Your homepage says “Quality roofing you can trust” and not much else. It doesn’t say what you fix, which towns you cover, or whether estimates are free. There’s no clear offer, and the only way to reach you is a contact page buried in the menu, with a 9-field form.

How fast you answer

We sent a request through your website form on a Tuesday morning. You replied two days later.

Your biggest leak

Your website. People land there ready to hire a roofer, but they can’t tell what you do, why they should pick you, or what to do next. So they leave and call the next roofer on the list.

Your fix list
  1. Rewrite your homepage to say what you fix, where you work, and why people should pick you. (An afternoon)
  2. Add one clear offer and one button on every page, like “Get a Free Roof Estimate.” (An hour)
  3. Cut your form to name, phone, and address. (30 minutes)

Why free? Most owners have no idea where they’re losing customers until they see it happen. Once you see it, you’ll know what to fix, with us or without us.

Think about what one regular customer is worth to you over a few years. That’s what’s at stake every time someone rules you out. Finding out where it’s happening costs you nothing.

No cost, no card, no catch. If you want help fixing what we found, we’ll talk about it. If not, the report is yours to keep.

Here’s how it works.

1

About 30 seconds

Tell us your business and town.

That’s all we need.

2

Within a week

We go through it like a customer would: search, compare, reach out.

We hand-deliver your printed report, plus an email copy that’s easy to share.

3

Your call

Fix the biggest problem first.

Then the next one. Become the easy yes.

Picture it.

The people who find you see everything they need to feel sure. Nobody’s left wondering if you got their message. More of them walk in, reserve a spot, or get a quote, and fewer go somewhere else.

Or nothing changes, and customers keep slipping away without you ever knowing.

Is this for you?

It is if…
✓
You run a contracting, home service, lodging, venue, or other local business in Holmes or Tuscarawas County.
✓
You count on tourists and visitors who pick where to eat, stay, and shop from their phones before they ever get to town.
✓
You’re good at what you do, but the calls don’t match the work you put in.
✓
Your website and Google profile haven’t had real attention in a while.
✓
You’d like to know what’s costing you customers, and fix it.
It isn’t if…
✕
You want someone to guarantee you’ll rank first on Google.
✕
You’re shopping for the cheapest website you can find.
✕
You’d rather not hear what your customers really see.

Find out what your customers see.

Tell us your business, your town, and your email. We’ll go through it like a customer would, from the first search to the first call. Within a week, you’ll have your report in hand.

Every request gets a personal reply.

Rather just talk? Call or text 330-275-3722

Got it, thanks. You’ll get a personal reply soon. We’ll go through your business like a customer would, from the first search to the first call, and your report will be in your hands within a week. Questions in the meantime? Call or text 330-275-3722.

That didn’t go through. Text us at 330-275-3722, or try again.

Questions owners ask

Is it really free?

Yes. No cost, no card, no catch.

Will you try to sell me something?

You get the results either way. If you want help fixing what we found, we’ll talk about it. If not, the report is yours to keep.

What do I get?

A printed report, hand-delivered, plus an email copy you can share or pull up on any device. It covers your Google profile, your reviews, your website, how fast you answer, your biggest leak, and your fix list, in order.

How long does it take?

About 30 seconds to request. You’ll have your report in hand within a week.

Do I need a website?

No. We check whatever customers can find: your Google profile, reviews, social pages, and your website if you have one.

Is this SEO?

No. We don’t sell rankings. We focus on what happens once people find you.

Why haven’t I heard of Stackworks?

We’re new to the area. That’s exactly why the first step is free.

P.S. Here’s the short version. People search for what you sell, then check out whoever shows up before they ever call or walk in. If anything feels off, they go somewhere else, and you never find out. The free Customer Leak Report shows you exactly what they see. It’s free, and there’s no pitch.

Todd

Founder, Stackworks